Complaint Investigation Report

Walnut Creek Willows, Walnut Creek01/15/2025Licence 075601431

Census53
Date signed01/15/2025 11:39:15 AM
The inspector’s account

075601431-1-15-2025-15-AS-YFLS-DDJVXE-20250203154924

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/02/2024 and conducted by Evaluator Gregory Clark

COMPLAINT CONTROL NUMBER: 15-AS-20241202123509

Lynette Sandoval, Administrator Assistant

On 1/15/2025 at 10:30 AM, Licensing Program Analyst (LPAs) Greg Clark and Ardalan Gharachorloo arrived unannounced to conduct a complaint investigation and deliver findings in regard to the allegations above. LPAs met with Administrator assistant, Lynette Sandoval, and explained the purpose of the visit.

During the course of the investigation LPAs interviewed W1 and S1 and reviewed R1s eviction notice.

LPAs determined that the eviction issued to R1 did not meet regulation.

Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D.

Exit interview conducted, a copy of this report and appeal rights provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction