Complaint Investigation Report

Based on witness' interview facility did not purchase equipment to accommodate R1. Witness stated the facility had equipment, but the quality of the equipment did not meet the qualifications for R1. During interview R1 stated a request was made to R1’s doctor but it was too much to undergo, therefore R1 gave up and requested the facility to purchase equipment in June. R1 stated the acceptable chair arrived the first week of October. S2 stated there was equipment that R1 had been using located on the north wing of the facility before the request was made. S2 stated R1 requested a special type of equipment. LPA reviewed text messages between S2 and R1 regarding the equipment. S2 stated the conversation about the equipment started the beginning of September. S2 stated the facility ordered equipment on September 20, 2024, but it was too small. The facility then reordered equipment and it arrived on October 10, 2024.

Based upon the information obtained and the interviews conducted during investigation the above allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATE D means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and a copy of this report provided.