Complaint Investigation Report

079201218-12-6-2024-15-AS-HHUL-DD5W26-20250121155345

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/04/2024 and conducted by Evaluator James Sampair

COMPLAINT CONTROL NUMBER: 15-AS-20241204151019

Assistant Executive Director Iryn Macamay

On 12/06/2024 at 10:00 AM, Licensing Program Analysts (LPAs) James Sampair and David Doidge arrived unannounced at the facility to complete the investigation of the allegation above. Upon entry, the LPAs explained the purpose of the visit to Assistant Executive Director (AED) Iryn Macamay.

The complaint alleges a wrongful eviction of Resident R1.

The LPAs reviewed R1 documentation and interviewed Witness W1, the AED, and Assisted Living Director Graciela Canseco. The data collected shows that R1 requires a higher level of care than the facility can provide.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it; therefore, the allegation is UNSUBSTANTIATED.

Exit interview conducted and a copy of this report was provided.