Complaint Investigation Report

It was alleged resident sustained multiple unexplained injuries and has insufficient staffing to meet resident needs. Based on information obtained by complainant, residents are sustaining unexplained injuries due to short staffing. AGPA reviewed a sample of 4 residents records and 4 of 4 residents does not need 1 on 1 care. Although R2 sustained an injury from an unwitnessed fall on 1/9/22, R2 did not require 1 on 1.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and a copy of this report provided to Executive Director.