Complaint Investigation Report

On the allegation facility did not ensure resident attended follow-up medical appointments. S1 stated during interview that C1 refuses to go to appointments. S1 tries to coerce S1 to go to appointments but he still refuses. S1 also stated there was a time where the taxi wasn’t reliable, but other means of transportation was provided. During record review LPA observed case notes that indicated on several days dating back to 2021 where C1 refused to see a doctor.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview conducted and a copy of this report provided.