Complaint Investigation Report

Based on interview with W1 facility is not ensuring R1's health care needs are being addressed because R1's primary doctor is in Fremont. S1 stated during interview that R1 refuses to go into the doctor's office, but has had several phone appointments. R1 was last seen in person by a doctor on 3/11/2024. R1's primary physician ordered home health visitation which is being conducted. R1 stated in interview that he doesn't want to go to the doctor and he is fine.

Based upon the information obtained and the interviews conducted during the investigation. The above allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.