Complaint Investigation Report

Interviews with (S2) and (S3) revealed during the van ride (C1) was sitting alone in the far rear seat in the back of the van. Interviews also revealed S2 and S3 were the only staff members riding in the van with the three (3) clients during the van ride on 07/05/2025. Record review revealed, C1 has a history of fabrication of stories and is triggered when redirected and will have a tantrum when redirected or perceived lack of control.

Based upon the information obtained during investigation. The above allegations are unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and a copy of report was given to Charlie Santos.