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Facility Evaluation Report

Sterling Estates Concord LLC, Concord08/15/2025Licence 079201491

Capacity6
Census5
Date signed08/15/2025 10:29:39 AM
Name of licensing program analystJill Clancy-Czuleger
Name of licensing program managerHarpreet Humpal
The inspector’s account

On 08/15/2025 at 09:06 AM Licensing Program Analysts (LPA) J. Clancy-Czuleger conducted a Case Management. LPA met with Shanta Council, Caregiver. Administrator Valerie Sergey was called and informed of the visit.

While LPA J. Clancy-Czuleger conducted a complaint investigation (15-AS-20250811145342) on 08/15/2025, LPA requested to review resident records. LPA was informed that the staff at the facility do not have access to the resident records and are not able to provide them to the LPA.

The deficiency was observed (see LIC809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiencies may result in civil penalties.

Exit interview conducted. A copy of this report and appeal rights provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction