Facility Evaluation Report

Heartwood Villas, Concord09/05/2025Licence 079201145

Capacity4
Census4
Date signed09/05/2025 04:54:08 PM
Name of licensing program analystAndrew Christy
Name of licensing program managerHarpreet Humpal
The inspector’s account

On 09/05/2025 at 2:30 PM, Licensing Program Analysts (LPAs) Andrew Christy and Luisa Fontanilla arrived unannounced to conduct Required 1 Year Annual inspection. Upon arrival LPA was greeted by Caregiver, Marycris Floro. Administrator, Claudio Arnante, arrived 1.5 hours later. The facility is currently at capacity with 4 residents, and the residents were at their day programs during the visit..

LPAs toured the facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms which 4 bedrooms are occupied by the clients and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water. A comfortable temperature for clients is maintained at 73 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the clients. Hot water temperature in the shared clients’ bathroom was measured at 139.1 degree Fahrenheit. All toilets, hand washing stations, and bathing stations are safe, sanitary and in operating condition. There is a minimum of 7 day supply of non-perishables and 2 day perishables food supply.

Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last serviced on 08/08/2025. Emergency Disaster Plan was last posted on 09/30/2024. First aid kit was observed to be complete. Fire drill was last conducted in 08/19/2025.

LPAs reviewed all four (4) resident records and four (4) staff records, all found to be complete. LPAs also reviewed P&I money and log, and found no issues. Resident medications and MAR found to be error free.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction