Complaint Investigation Report

According to staff interviews, 4 of 6 staff mixes the floor cleaner with water and opens the windows when they are mopping the floor near the residents rooms. LPA interviewed 3 residents, and 3 of 3 residents stated they are not bothered by the chemical smell.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview conducted and a copy of this report provided.