Complaint Investigation Report

Staff failed to treat resident with dignity and respect:

Interview with witnesses revealed that staff are tentative and providing great care to the residents. Witnesses stated that staff are polite and have not witnessed any staff be rude or ignored a resident. Residents stated that staff are nice and not rude to residents.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview conducted. A copy of this report provided.