Complaint Investigation Report

Elwyn California - Keith, Concord09/16/2025Licence 079200593

Census4
Date signed09/16/2025 12:39:26 PM
The inspector’s account

On the allegations of: Staff restricted client's ability to use the facility common areas

When R1 returned from the hospital the doctor gave discharge instructions of contact precautions after having a Multi Drug Resistant Organism (MDRO) bacteria in a wound. W1 stated that staff were confused and asked R1 when they were in a common area to maintain 6-feet of distance from staff and other residents. R1 was never asked not to be in or use the common area.

Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted and a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction