Complaint Investigation Report

079200593-12-23-2025-15-AS-HHUL-DPV2JX-20251230162704

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/17/2025 and conducted by Evaluator Jill Clancy-Czuleger

COMPLAINT CONTROL NUMBER: 15-AS-20251217135059

Staff restricted the client's ability to go on facility outings

On 12/23/2025 at 09:00AM, Licensing Program Analysts (LPAs) J. Clancy-Czuleger arrived unannounced to conduct a complaint visit. LPA explained the purpose of the visit with interim Administrator Ruby Abalos.

During the initial 10-day complaint visit, LPA interviewed staff, collected R1's Physicians report.

On the allegation; Staff restricted the client's ability to go on facility outings

In interviews it was stated that R1 wanted to leave the facility unassisted, and staff were not sure if R1 was able to leave unassisted. R1's Physicians report states that R1 is not able to leave the facility unassisted.

Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview conducted and a copy of this report provided.