Complaint Investigation Report
On the allegation No Administrator at facility on a regular basis. Based on record review and interviews the facility administrator does not come to the facility. Residents, staff, and residents’ families believe that S1 is the administrator, and most residents and resident families are unaware of who S3 is.
On the allegation administrator qualifications. Based on record review the facility administrator is currently listed as administrator to a total of four licensed facilities and has an application in for a fifth. When LPA asked for the LIC 500 S3 was not listed having any hours at the facility or on the LIC 500 at all.
On the allegation facility does not have grab bars for resident in bathroom. The facility was licensed with three bathrooms. One bathroom is in a private room, one is at the back of the house and one in by the front of the house. The bathroom at the back of the house has a non-permeant/movable grab bar, the front bathroom has a permeant grab bar across from the toilet that is out of reach.
On the allegation facility staff not ensuring resident receiving proper medical care. Based on record review and interviews the facility has not taken R1 to get an updated annual physician’s report since June 2022.
Based on LPAs interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 8), is being cited on the attached LIC 9099D.
Exit interview conducted. Appeal Rights and a copy of this report provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction