Complaint Investigation Report

Allegation: Staff member spoke inappropriately to resident in care

During investigation, LPA interviewed reporting party (RP), staff (ADM, S1), RCEB case manager, therapist (BH) and reviewed resident’s (R1) documents. Review of incident report (SIR) dated 07/07/25 showed staff (S3) made an inappropriate comment to R1 saying “You have a nice butt”. Based on interviews and observations which were conducted, the preponderance of evidence standard has been met and the above allegation(s) that staff member spoke inappropriately to resident in care is substantiated.

Deficiency is cited per Title 22 California Code of Regulations and listed on LIC9099D. Failure to submit proof of correction (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties .

Exit interview conducted. Appeal rights and a copy of this report provided .