Complaint Investigation Report

Allegation: Facility staff restricted resident inside the room

Based on interviews and record reviews which were conducted, residents (R1, R2, R3) stated they were never restricted inside their bedrooms by staff (S1). On 12/01/22, R1 denied to LPA being restricted inside her bedroom by S1. W1 stated she did not observe any resident being restricted inside their bedrooms. Residents state they are able to move around the facility as often as they want without restriction. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is unsubstantiated.

No deficiency cited during visit. Exit interview conducted and a copy of this report provided.