Complaint Investigation Report

Based on the above, LPA cannot prove or disprove the allegation based on each side having their version of events.

Due to the information gathered, LPA cannot determine the Staff restrained client in care. LPA finds allegation to be unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are unsubstantiated.