{
 "id": "675527",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Whisperwood Nursing & Rehabilitation Center",
 "slug": "whisperwood-nursing-rehabilitation-center",
 "path": "/tx/lubbock/lubbock/whisperwood-nursing-rehabilitation-center",
 "address": {
  "street": "5502 W 4TH ST",
  "city": "Lubbock",
  "county": "Lubbock",
  "state": "TX",
  "state_name": "Texas",
  "zip": "79416"
 },
 "phone": "8067931111",
 "coords": [
  33.592345,
  -101.931387
 ],
 "capacity": 114,
 "residents_per_day": 76,
 "status": "Medicare and Medicaid",
 "licensee": "Liberty County Hospital District No.1",
 "administrator": null,
 "licensed_since": "1995-11-15",
 "last_visit": "2024-11-07",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "Government - Hospital district",
  "chain": "CREATIVE SOLUTIONS IN HEALTHCARE",
  "in_hospital": false,
  "ccrc": false,
  "abuse_icon": true,
  "special_focus": null,
  "ratings": {
   "overall": 1,
   "health_inspection": 1,
   "staffing": 1,
   "quality": 2
  },
  "cycle1": {
   "date": "2024-11-07",
   "total": 13,
   "standard": 5,
   "complaint": 8
  },
  "fines": {
   "count": 2,
   "dollars": 19546,
   "penalties": 2
  },
  "staffing": {
   "nurse_hours_per_resident_day": 3.38982,
   "turnover_pct": 95.6
  },
  "on_record": {
   "immediate_jeopardy": 6,
   "actual_harm": 0,
   "potential_harm": 28,
   "minimal": 0
  },
  "penalties_on_file": {
   "count": 2,
   "dollars": 19546
  },
  "owners": [
   {
    "name": "LIBERTY COUNTY HOSPITAL DISTRICT NO.1",
    "role": "Organization",
    "since": "since 04/01/2022",
    "share": "100%"
   },
   {
    "name": "FREGIA, MILTON",
    "role": "Individual",
    "since": "since 05/07/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "GARDNER, SHANNON",
    "role": "Individual",
    "since": "since 08/22/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "GARDZINA, MARGARET",
    "role": "Individual",
    "since": "since 02/26/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "HENRY, PAUL",
    "role": "Individual",
    "since": "since 05/09/2009",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "STRATTON, CHARLES",
    "role": "Individual",
    "since": "since 05/01/2005",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "HUGGINS, LINDA",
    "role": "Individual",
    "since": "since 04/01/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "WILLIG, ZACHARY",
    "role": "Individual",
    "since": "since 01/01/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "STRATTON, CHARLES",
    "role": "Individual",
    "since": "since 05/01/2005",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "LUBBOCK II ENTERPRISES LLC",
    "role": "Organization",
    "since": "since 04/01/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BLAKE, GARY",
    "role": "Individual",
    "since": "since 04/01/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BLAKE, MALISA",
    "role": "Individual",
    "since": "since 04/01/2022",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2026-04-22",
   "tag": "0656",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2026-04-22",
   "tag": "0692",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-08-15",
   "tag": "0600",
   "sev": "J",
   "complaint": true
  },
  {
   "date": "2025-08-15",
   "tag": "0607",
   "sev": "J",
   "complaint": true
  },
  {
   "date": "2025-08-15",
   "tag": "0609",
   "sev": "J",
   "complaint": true
  },
  {
   "date": "2025-08-15",
   "tag": "0610",
   "sev": "J",
   "complaint": true
  },
  {
   "date": "2025-08-15",
   "tag": "0580",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-07-03",
   "tag": "0692",
   "sev": "J",
   "complaint": true
  },
  {
   "date": "2025-03-19",
   "tag": "0607",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-03-19",
   "tag": "0609",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-03-19",
   "tag": "0610",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-12-12",
   "tag": "0689",
   "sev": "J",
   "complaint": true
  },
  {
   "date": "2024-11-07",
   "tag": "0550",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-07",
   "tag": "0692",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-07",
   "tag": "0812",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-07",
   "tag": "0880",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-07",
   "tag": "0685",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-05-10",
   "tag": "0656",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-05-10",
   "tag": "0687",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2023-09-26",
   "tag": "0801",
   "sev": "F",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "675527"
 }
}