{
 "id": "555189",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Mercy Retirement & Care Center",
 "slug": "mercy-retirement-care-center-5189",
 "path": "/ca/alameda/oakland/mercy-retirement-care-center-5189",
 "address": {
  "street": "3431 FOOTHILL BLVD.",
  "city": "Oakland",
  "county": "Alameda",
  "state": "CA",
  "state_name": "California",
  "zip": "94601"
 },
 "phone": "5105348540",
 "coords": [
  37.782764,
  -122.220189
 ],
 "capacity": 59,
 "residents_per_day": 50.7,
 "status": "Medicare and Medicaid",
 "licensee": "Mercy Retirement and Care Center",
 "administrator": null,
 "licensed_since": "1985-01-17",
 "last_visit": "2025-02-13",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "Non profit - Corporation",
  "chain": null,
  "in_hospital": false,
  "ccrc": false,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 4,
   "health_inspection": 4,
   "staffing": 3,
   "quality": 4
  },
  "cycle1": {
   "date": "2025-02-13",
   "total": 9,
   "standard": 7,
   "complaint": 2
  },
  "fines": {
   "count": 1,
   "dollars": 16675,
   "penalties": 1
  },
  "staffing": {
   "nurse_hours_per_resident_day": 4.68417,
   "turnover_pct": null
  },
  "on_record": {
   "immediate_jeopardy": 0,
   "actual_harm": 3,
   "potential_harm": 25,
   "minimal": 1
  },
  "penalties_on_file": {
   "count": 1,
   "dollars": 16675
  },
  "owners": [
   {
    "name": "ELDER CARE ALLIANCE",
    "role": "Organization",
    "since": "since 01/17/1985",
    "share": "100%"
   },
   {
    "name": "BENHAM-DWYER, RAELYNNE",
    "role": "Individual",
    "since": "since 08/11/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "FOREMAN, NICOLE",
    "role": "Individual",
    "since": "since 09/16/2019",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "KRUEGER, MARK",
    "role": "Individual",
    "since": "since 11/09/2016",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "LYONS, BLAINE",
    "role": "Individual",
    "since": "since 05/11/2017",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "JOGLEKAR, RAHUL",
    "role": "Individual",
    "since": "since 05/19/2009",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "KATZMANN, LYNN",
    "role": "Individual",
    "since": "since 12/01/2012",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MCGRATH, GERALDINE",
    "role": "Individual",
    "since": "since 12/01/2020",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MEGINNESS, NOREEN",
    "role": "Individual",
    "since": "since 06/27/2011",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "WHELAN, CHRISTINE",
    "role": "Individual",
    "since": "since 12/01/2011",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BALLEY, MARJORIE",
    "role": "Individual",
    "since": "since 11/09/2013",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "EVITTS, ROBIN",
    "role": "Individual",
    "since": "since 05/06/2019",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2026-03-27",
   "tag": "0684",
   "sev": "E",
   "complaint": true
  },
  {
   "date": "2025-09-23",
   "tag": "0658",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-08-26",
   "tag": "0835",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-04-24",
   "tag": "0607",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-04-24",
   "tag": "0609",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-02-13",
   "tag": "0812",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-02-13",
   "tag": "0880",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-02-13",
   "tag": "0684",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-13",
   "tag": "0755",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-13",
   "tag": "0756",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-13",
   "tag": "0759",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-13",
   "tag": "0761",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-13",
   "tag": "0561",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-09-27",
   "tag": "0684",
   "sev": "G",
   "complaint": true
  },
  {
   "date": "2023-10-03",
   "tag": "0626",
   "sev": "E",
   "complaint": true
  },
  {
   "date": "2023-06-09",
   "tag": "0689",
   "sev": "G",
   "complaint": false
  },
  {
   "date": "2023-06-09",
   "tag": "0692",
   "sev": "G",
   "complaint": false
  },
  {
   "date": "2023-06-09",
   "tag": "0812",
   "sev": "F",
   "complaint": false
  },
  {
   "date": "2023-06-09",
   "tag": "0584",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2023-06-09",
   "tag": "0638",
   "sev": "E",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "555189"
 }
}