{
 "id": "525653",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Complete Care at Germantown",
 "slug": "complete-care-at-germantown",
 "path": "/wi/washington/germantown/complete-care-at-germantown",
 "address": {
  "street": "W173 N10915 Bernies Way",
  "city": "Germantown",
  "county": "Washington",
  "state": "WI",
  "state_name": "Wisconsin",
  "zip": "53022"
 },
 "phone": "2625093300",
 "coords": [
  43.216099,
  -88.126425
 ],
 "capacity": 121,
 "residents_per_day": 52.6,
 "status": "Medicare and Medicaid",
 "licensee": "Virginia Highlands Care and Rehab Center LLC",
 "administrator": null,
 "licensed_since": "1999-10-14",
 "last_visit": "2025-03-05",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "For profit - Limited Liability company",
  "chain": "COMPLETE CARE",
  "in_hospital": false,
  "ccrc": false,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 4,
   "health_inspection": 4,
   "staffing": 2,
   "quality": 4
  },
  "cycle1": {
   "date": "2025-03-05",
   "total": 4,
   "standard": 4,
   "complaint": 0
  },
  "fines": {
   "count": 0,
   "dollars": 0,
   "penalties": 0
  },
  "staffing": {
   "nurse_hours_per_resident_day": 3.74588,
   "turnover_pct": 57.1
  },
  "on_record": {
   "immediate_jeopardy": 0,
   "actual_harm": 0,
   "potential_harm": 29,
   "minimal": 0
  },
  "penalties_on_file": {
   "count": 0,
   "dollars": 0
  },
  "owners": [
   {
    "name": "PC SWI HOLDCO LLC",
    "role": "Organization",
    "since": "since 06/01/2022",
    "share": "100%"
   },
   {
    "name": "PC SWI TOPCO LLC",
    "role": "Organization",
    "since": "since 06/01/2022",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "SMS 2021 TRUST",
    "role": "Organization",
    "since": "since 06/01/2022",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "STEIN, SHALOM",
    "role": "Individual",
    "since": "since 06/01/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "STEIN, SHALOM",
    "role": "Individual",
    "since": "since 06/01/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "STEIN, SHALOM",
    "role": "Individual",
    "since": "since 06/01/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BIELINSKI, RENEE",
    "role": "Individual",
    "since": "since 07/11/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "HALE, CASSANDRA",
    "role": "Individual",
    "since": "since 01/22/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "HELLMAN, YOSEF",
    "role": "Individual",
    "since": "since 06/01/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SIDHU, SARFRAZ",
    "role": "Individual",
    "since": "since 05/15/2023",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SPITZER, MICHAEL",
    "role": "Individual",
    "since": "since 03/26/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "STEIN, SHALOM",
    "role": "Individual",
    "since": "since 06/01/2022",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2025-03-05",
   "tag": "0812",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-03-05",
   "tag": "0551",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-03-05",
   "tag": "0623",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-03-05",
   "tag": "0645",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-01-30",
   "tag": "0755",
   "sev": "E",
   "complaint": true
  },
  {
   "date": "2024-07-17",
   "tag": "0609",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-07-17",
   "tag": "0610",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-05-08",
   "tag": "0609",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-05-08",
   "tag": "0610",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-01-24",
   "tag": "0677",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-01-24",
   "tag": "0585",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-01-24",
   "tag": "0700",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2023-11-07",
   "tag": "0585",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2023-11-07",
   "tag": "0657",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2023-10-25",
   "tag": "0580",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2023-10-25",
   "tag": "0585",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2023-10-25",
   "tag": "0607",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2023-10-25",
   "tag": "0689",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2022-11-10",
   "tag": "0908",
   "sev": "F",
   "complaint": false
  },
  {
   "date": "2022-11-10",
   "tag": "0759",
   "sev": "E",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "525653"
 }
}