{
 "id": "445215",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Heritage Center, the",
 "slug": "heritage-center-the",
 "path": "/tn/hamblen/morristown/heritage-center-the",
 "address": {
  "street": "1026 MCFARLAND STREET",
  "city": "Morristown",
  "county": "Hamblen",
  "state": "TN",
  "state_name": "Tennessee",
  "zip": "37814"
 },
 "phone": "4235815100",
 "coords": [
  36.217704,
  -83.307764
 ],
 "capacity": 197,
 "residents_per_day": 115.9,
 "status": "Medicare and Medicaid",
 "licensee": "Life Care Centers of America, INC.",
 "administrator": null,
 "licensed_since": "1989-01-03",
 "last_visit": "2025-06-04",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "For profit - Corporation",
  "chain": "LIFE CARE CENTERS OF AMERICA",
  "in_hospital": false,
  "ccrc": false,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 3,
   "health_inspection": 2,
   "staffing": 2,
   "quality": 5
  },
  "cycle1": {
   "date": "2025-06-04",
   "total": 8,
   "standard": 8,
   "complaint": 0
  },
  "fines": {
   "count": 0,
   "dollars": 0,
   "penalties": 0
  },
  "staffing": {
   "nurse_hours_per_resident_day": 3.63589,
   "turnover_pct": 37.4
  },
  "on_record": {
   "immediate_jeopardy": 0,
   "actual_harm": 0,
   "potential_harm": 20,
   "minimal": 0
  },
  "penalties_on_file": {
   "count": 0,
   "dollars": 0
  },
  "owners": [
   {
    "name": "PRESTON, FORREST",
    "role": "Individual",
    "since": "since 01/06/1976",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "FARMER, ELIZABETH",
    "role": "Individual",
    "since": "since 04/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "PARTON, DARLA",
    "role": "Individual",
    "since": "since 09/15/2004",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SOLOMON, JENNIFER",
    "role": "Individual",
    "since": "since 05/01/2019",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "FLETCHER, TODD",
    "role": "Individual",
    "since": "since 05/01/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "LAY, LISA",
    "role": "Individual",
    "since": "since 04/24/2017",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "PRESTON, FORREST",
    "role": "Individual",
    "since": "since 01/06/1976",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SWANKER, RICHARD",
    "role": "Individual",
    "since": "since 01/01/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ZIEGLER, JAMES",
    "role": "Individual",
    "since": "since 09/18/2001",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "CROSS, CINDY",
    "role": "Individual",
    "since": "since 04/21/1994",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "FLETCHER, TODD",
    "role": "Individual",
    "since": "since 11/02/2020",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "HENRY, TERRY",
    "role": "Individual",
    "since": "since 08/16/1999",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2025-06-04",
   "tag": "0698",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-06-04",
   "tag": "0641",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-06-04",
   "tag": "0656",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-06-04",
   "tag": "0761",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-06-04",
   "tag": "0810",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-06-04",
   "tag": "0813",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-06-04",
   "tag": "0842",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-06-04",
   "tag": "0880",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-28",
   "tag": "0812",
   "sev": "F",
   "complaint": false
  },
  {
   "date": "2024-02-28",
   "tag": "0584",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-28",
   "tag": "0657",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-28",
   "tag": "0677",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-28",
   "tag": "0684",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-28",
   "tag": "0693",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-28",
   "tag": "0695",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-28",
   "tag": "0761",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-28",
   "tag": "0773",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2020-01-23",
   "tag": "0656",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2020-01-23",
   "tag": "0657",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2020-01-23",
   "tag": "0690",
   "sev": "D",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "445215"
 }
}