{
 "id": "435200930",
 "kind": "rcfe",
 "kind_label": "Residential care home for the elderly",
 "name": "VI at Palo Alto",
 "slug": "vi-at-palo-alto",
 "path": "/ca/santa-clara/palo-alto/vi-at-palo-alto",
 "address": {
  "street": "620 Sand Hill Road",
  "city": "Palo Alto",
  "county": "Santa Clara",
  "state": "CA",
  "zip": "94304"
 },
 "phone": "(650) 853-5000",
 "coords": [
  37.43967,
  -122.17518
 ],
 "capacity": 876,
 "status": "Licensed",
 "licensee": "CC PALO ALTO LLC; CLASSIC RES. MGMT. LTD. PARTNER",
 "administrator": "Alves, Valerie",
 "licensed_since": "6/2/2005",
 "last_visit": "7/7/2026",
 "visits_total": 23,
 "citations": {
  "type_a": 0,
  "type_b": 0,
  "basis": "complaint investigations"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": 7,
   "type_a": 0,
   "type_b": 0
  },
  "inspection": {
   "visits": 4,
   "type_a": 0,
   "type_b": 0
  },
  "other": {
   "visits": 12,
   "type_a": 0,
   "type_b": 1
  }
 },
 "allegations": {
  "substantiated": 0,
  "inconclusive": 0,
  "unsubstantiated": 11,
  "unfounded": 6,
  "investigated": 17
 },
 "capabilities": {
  "non_ambulatory": 876,
  "hospice_waiver": true
 },
 "capabilities_raw": "AGES 60 AND OVER. FIRE CLEARANCE APPROVED FOR 876 NON-AMBULATORY      RESIDENTS WHERE  24 CAN BE BEDRIDDEN IN MEMORY SUPPORT. HOSPICE       WAIVER GRANTED FOR 50 RESIDENTS. LP NAME: CLASSIC RESIDENCE",
 "reports_on_file": 21,
 "reports": [
  {
   "date": "06/25/2026",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 20
  },
  {
   "date": "06/15/2026",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 19
  },
  {
   "date": "11/18/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 17
  },
  {
   "date": "06/19/2025",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 16
  },
  {
   "date": "06/03/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 15
  },
  {
   "date": "03/24/2025",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 5
  },
  {
   "date": "01/09/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 14
  },
  {
   "date": "12/05/2024",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 4
  },
  {
   "date": "06/10/2024",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 13
  },
  {
   "date": "01/18/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 12
  },
  {
   "date": "12/28/2023",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 11
  },
  {
   "date": "11/03/2023",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 3
  },
  {
   "date": "04/06/2023",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 9
  },
  {
   "date": "04/06/2023",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 10
  },
  {
   "date": "02/23/2023",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 1
  },
  {
   "date": "02/23/2023",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 2
  },
  {
   "date": "11/17/2022",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 18
  },
  {
   "date": "09/19/2022",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 8
  },
  {
   "date": "01/27/2022",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 0
  },
  {
   "date": "01/24/2022",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 7
  },
  {
   "date": "12/23/2021",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 6
  }
 ],
 "source": {
  "name": "California Department of Social Services, Community Care Licensing — facility transparency record",
  "retrieved": "2026-08-20",
  "licence_number": "435200930"
 }
}