{
 "id": "375396",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "The Lakes",
 "slug": "the-lakes",
 "path": "/ok/oklahoma/oklahoma-city/the-lakes",
 "address": {
  "street": "5701 WEST BRITTON ROAD",
  "city": "Oklahoma City",
  "county": "Oklahoma",
  "state": "OK",
  "state_name": "Oklahoma",
  "zip": "73132"
 },
 "phone": "4057738900",
 "coords": [
  35.565684,
  -97.617226
 ],
 "capacity": 120,
 "residents_per_day": 77.6,
 "status": "Medicare and Medicaid",
 "licensee": "Phoenix Healthcare LLC",
 "administrator": null,
 "licensed_since": "2001-06-13",
 "last_visit": "2024-11-21",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "For profit - Individual",
  "chain": "PHOENIX HEALTHCARE",
  "in_hospital": false,
  "ccrc": false,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 2,
   "health_inspection": 2,
   "staffing": 4,
   "quality": 2
  },
  "cycle1": {
   "date": "2024-11-21",
   "total": 11,
   "standard": 11,
   "complaint": 0
  },
  "fines": {
   "count": 2,
   "dollars": 19073,
   "penalties": 3
  },
  "staffing": {
   "nurse_hours_per_resident_day": 3.99215,
   "turnover_pct": 53.8
  },
  "on_record": {
   "immediate_jeopardy": 1,
   "actual_harm": 1,
   "potential_harm": 24,
   "minimal": 0
  },
  "penalties_on_file": {
   "count": 3,
   "dollars": 19073
  },
  "owners": [
   {
    "name": "PHOENIX HEALTHCARE LLC",
    "role": "Organization",
    "since": "since 09/29/2004",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "CAIN, LARRY",
    "role": "Individual",
    "since": "since 09/29/2004",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "FORVIS MAZARS LLP",
    "role": "Organization",
    "since": "since 10/14/2004",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "PHOENIX HEALTHCARE LLC",
    "role": "Organization",
    "since": "since 09/29/2004",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "PHOENIX REHAB LLC",
    "role": "Organization",
    "since": "since 09/29/2004",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "FLOYD, SHANNA",
    "role": "Individual",
    "since": "since 06/14/2010",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "HERMANCE, TERRY",
    "role": "Individual",
    "since": "since 05/22/2023",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "JAY, JUDY",
    "role": "Individual",
    "since": "since 04/05/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MOXLEY, HEATHER",
    "role": "Individual",
    "since": "since 09/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "YOUNG, CATHY",
    "role": "Individual",
    "since": "since 04/24/2009",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "FORVIS MAZARS LLP",
    "role": "Organization",
    "since": "since 07/10/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MIDWEST LAND & INVESTMENT COMPANY",
    "role": "Organization",
    "since": "since 11/01/2005",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2024-12-18",
   "tag": "0689",
   "sev": "G",
   "complaint": true
  },
  {
   "date": "2024-12-18",
   "tag": "0600",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-11-21",
   "tag": "0644",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-21",
   "tag": "0656",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-21",
   "tag": "0686",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-21",
   "tag": "0755",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-21",
   "tag": "0880",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-21",
   "tag": "0883",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-21",
   "tag": "0580",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-21",
   "tag": "0641",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-21",
   "tag": "0661",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-21",
   "tag": "0695",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-21",
   "tag": "0761",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-10-11",
   "tag": "0689",
   "sev": "J",
   "complaint": true
  },
  {
   "date": "2024-10-11",
   "tag": "0607",
   "sev": "E",
   "complaint": true
  },
  {
   "date": "2024-10-11",
   "tag": "0609",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-08-12",
   "tag": "0684",
   "sev": "E",
   "complaint": true
  },
  {
   "date": "2024-08-12",
   "tag": "0573",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2023-09-28",
   "tag": "0812",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2023-09-28",
   "tag": "0558",
   "sev": "D",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "375396"
 }
}