{
 "id": "366426555",
 "kind": "rcfe",
 "kind_label": "Residential care home for the elderly",
 "name": "Appearance Quality Home",
 "slug": "appearance-quality-home",
 "path": "/ca/san-bernardino/hesperia/appearance-quality-home",
 "address": {
  "street": "10752 Oakwood Ave.",
  "city": "Hesperia",
  "county": "San Bernardino",
  "state": "CA",
  "zip": "92345"
 },
 "phone": "(760) 956-2800",
 "coords": [
  34.4457,
  -117.3427
 ],
 "capacity": 6,
 "status": "Licensed",
 "licensee": "APPEARANCE QUALITY HOME, INC.",
 "administrator": "Riley, Rachel",
 "licensed_since": "8/18/2015",
 "last_visit": "9/3/2025",
 "visits_total": 9,
 "citations": {
  "type_a": 1,
  "type_b": 1,
  "basis": "complaint investigations"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": 3,
   "type_a": 1,
   "type_b": 1
  },
  "inspection": {
   "visits": 5,
   "type_a": 0,
   "type_b": 0
  },
  "other": {
   "visits": 1,
   "type_a": 7,
   "type_b": 8
  }
 },
 "allegations": {
  "substantiated": 2,
  "inconclusive": 0,
  "unsubstantiated": 4,
  "unfounded": 0,
  "investigated": 6
 },
 "capabilities": {
  "non_ambulatory": 6,
  "bedridden": 3,
  "hospice_waiver": 6
 },
 "capabilities_raw": "6 NON-AMBULATORY, OF WHICH ONE(1) MAY BE BEDRIDDEN IN ROOM #3.        HOSPICE WAIVER FOR 6.",
 "reports_on_file": 8,
 "reports": [
  {
   "date": "08/03/2026",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 7
  },
  {
   "date": "09/03/2025",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 5
  },
  {
   "date": "09/18/2024",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 4
  },
  {
   "date": "09/11/2023",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 3
  },
  {
   "date": "06/23/2022",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 2
  },
  {
   "date": "04/06/2022",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 1
  },
  {
   "date": "04/06/2022",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 6
  },
  {
   "date": "09/13/2021",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 0
  }
 ],
 "source": {
  "name": "California Department of Social Services, Community Care Licensing — facility transparency record",
  "retrieved": "2026-08-20",
  "licence_number": "366426555"
 }
}