{
 "id": "345477",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Biltmore Haven Nursing and Rehabilitation",
 "slug": "biltmore-haven-nursing-and-rehabilitation",
 "path": "/nc/buncombe/arden/biltmore-haven-nursing-and-rehabilitation",
 "address": {
  "street": "3864 Sweeten Creek Road",
  "city": "Arden",
  "county": "Buncombe",
  "state": "NC",
  "state_name": "North Carolina",
  "zip": "28704"
 },
 "phone": "8286810904",
 "coords": [
  35.468317,
  -82.514062
 ],
 "capacity": 100,
 "residents_per_day": 75.7,
 "status": "Medicare and Medicaid",
 "licensee": "3864 Sweeten Creek Road Opco LLC",
 "administrator": null,
 "licensed_since": "1996-07-02",
 "last_visit": "2025-05-01",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "For profit - Limited Liability company",
  "chain": "AVARDIS HEALTH",
  "in_hospital": false,
  "ccrc": false,
  "abuse_icon": false,
  "special_focus": "SFF Candidate",
  "ratings": {
   "overall": 1,
   "health_inspection": 1,
   "staffing": 2,
   "quality": 3
  },
  "cycle1": {
   "date": "2025-05-01",
   "total": 19,
   "standard": 17,
   "complaint": 7
  },
  "fines": {
   "count": 3,
   "dollars": 189174,
   "penalties": 4
  },
  "staffing": {
   "nurse_hours_per_resident_day": 2.92961,
   "turnover_pct": 71.4
  },
  "on_record": {
   "immediate_jeopardy": 5,
   "actual_harm": 2,
   "potential_harm": 40,
   "minimal": 3
  },
  "penalties_on_file": {
   "count": 4,
   "dollars": 189174
  },
  "owners": [
   {
    "name": "ARDEN PARENTCO LLC",
    "role": "Organization",
    "since": "since 06/01/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "NCOP HOLDCO LLC",
    "role": "Organization",
    "since": "since 06/01/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "NU C II IRREVOCABLE TRUST",
    "role": "Organization",
    "since": "since 06/01/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "NU C IRREVOCABLE TRUST",
    "role": "Organization",
    "since": "since 06/01/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SCR HOLDCO LLC",
    "role": "Organization",
    "since": "since 06/01/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SNF CARE CENTERS LLC",
    "role": "Organization",
    "since": "since 06/01/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ZENITH HOLDCO II LLC",
    "role": "Organization",
    "since": "since 06/01/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ZENITH HOLDCO LLC",
    "role": "Organization",
    "since": "since 06/01/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "CSE ARDEN LP",
    "role": "Organization",
    "since": "since 06/01/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "HOBACK, TIFFANY",
    "role": "Individual",
    "since": "since 05/01/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SEMONES, BRANDI",
    "role": "Individual",
    "since": "since 05/01/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SNF MGR LLC",
    "role": "Organization",
    "since": "since 05/01/2025",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2026-05-12",
   "tag": "0684",
   "sev": "J",
   "complaint": true
  },
  {
   "date": "2026-05-12",
   "tag": "0689",
   "sev": "J",
   "complaint": true
  },
  {
   "date": "2025-05-01",
   "tag": "0851",
   "sev": "F",
   "complaint": false
  },
  {
   "date": "2025-05-01",
   "tag": "0602",
   "sev": "E",
   "complaint": true
  },
  {
   "date": "2025-05-01",
   "tag": "0761",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-05-01",
   "tag": "0803",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-05-01",
   "tag": "0812",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-05-01",
   "tag": "0553",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-05-01",
   "tag": "0554",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-05-01",
   "tag": "0627",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-05-01",
   "tag": "0641",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-05-01",
   "tag": "0655",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-05-01",
   "tag": "0677",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-05-01",
   "tag": "0695",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-05-01",
   "tag": "0700",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-05-01",
   "tag": "0726",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-05-01",
   "tag": "0842",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-05-01",
   "tag": "0880",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-05-01",
   "tag": "0584",
   "sev": "B",
   "complaint": true
  },
  {
   "date": "2024-02-27",
   "tag": "0812",
   "sev": "F",
   "complaint": true
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "345477"
 }
}