{
 "id": "345171",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "White Oak Manor-shelby",
 "slug": "white-oak-manor-shelby",
 "path": "/nc/cleveland/shelby/white-oak-manor-shelby",
 "address": {
  "street": "401 N Morgan Street",
  "city": "Shelby",
  "county": "Cleveland",
  "state": "NC",
  "state_name": "North Carolina",
  "zip": "28150"
 },
 "phone": "7044827326",
 "coords": [
  35.29628,
  -81.541782
 ],
 "capacity": 160,
 "residents_per_day": 112.4,
 "status": "Medicare and Medicaid",
 "licensee": "NHC Healthcare/shelby, LLC",
 "administrator": null,
 "licensed_since": "1977-10-26",
 "last_visit": "2025-08-28",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "For profit - Corporation",
  "chain": "NATIONAL HEALTHCARE CORPORATION",
  "in_hospital": false,
  "ccrc": false,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 2,
   "health_inspection": 2,
   "staffing": 2,
   "quality": 3
  },
  "cycle1": {
   "date": "2025-08-28",
   "total": 5,
   "standard": 2,
   "complaint": 3
  },
  "fines": {
   "count": 5,
   "dollars": 42972,
   "penalties": 6
  },
  "staffing": {
   "nurse_hours_per_resident_day": 3.43487,
   "turnover_pct": 62.8
  },
  "on_record": {
   "immediate_jeopardy": 2,
   "actual_harm": 3,
   "potential_harm": 13,
   "minimal": 0
  },
  "penalties_on_file": {
   "count": 6,
   "dollars": 42972
  },
  "owners": [
   {
    "name": "MORGAN STANLEY INSTITUTIONAL ADVISORS LLC",
    "role": "Organization",
    "since": "since 11/08/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ABERNATHY, JAMES",
    "role": "Individual",
    "since": "since 08/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ADAMS, ROBERT",
    "role": "Individual",
    "since": "since 08/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ADAMS, WILLIAM",
    "role": "Individual",
    "since": "since 08/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "FLATT, BEN",
    "role": "Individual",
    "since": "since 08/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "FLATT, STEPHEN",
    "role": "Individual",
    "since": "since 08/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "HASSAN, EMIL",
    "role": "Individual",
    "since": "since 08/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "KIDD, BRIAN",
    "role": "Individual",
    "since": "since 08/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "LAROCHE, RICHARD",
    "role": "Individual",
    "since": "since 01/13/1998",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MCCREARY, JOSH",
    "role": "Individual",
    "since": "since 08/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "TRAIL, SANDRA",
    "role": "Individual",
    "since": "since 08/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ADAMS, ROBERT",
    "role": "Individual",
    "since": "since 01/13/1998",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2026-03-12",
   "tag": "0689",
   "sev": "G",
   "complaint": true
  },
  {
   "date": "2025-08-28",
   "tag": "0641",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-08-28",
   "tag": "0656",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-07-23",
   "tag": "0689",
   "sev": "G",
   "complaint": true
  },
  {
   "date": "2025-07-23",
   "tag": "0550",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-10-21",
   "tag": "0880",
   "sev": "F",
   "complaint": true
  },
  {
   "date": "2024-10-21",
   "tag": "0882",
   "sev": "F",
   "complaint": true
  },
  {
   "date": "2024-10-21",
   "tag": "0677",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-05-23",
   "tag": "0689",
   "sev": "G",
   "complaint": true
  },
  {
   "date": "2024-05-23",
   "tag": "0679",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-05-23",
   "tag": "0755",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-05-23",
   "tag": "0809",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-05-23",
   "tag": "0550",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-05-23",
   "tag": "0656",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-05-23",
   "tag": "0658",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2023-02-28",
   "tag": "0600",
   "sev": "J",
   "complaint": false
  },
  {
   "date": "2023-02-28",
   "tag": "0610",
   "sev": "J",
   "complaint": false
  },
  {
   "date": "2023-02-28",
   "tag": "0686",
   "sev": "D",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "345171"
 }
}