{
 "id": "331880604",
 "kind": "rcfe",
 "kind_label": "Residential care home for the elderly",
 "name": "Crest Villa",
 "slug": "crest-villa",
 "path": "/ca/riverside/norco/crest-villa",
 "address": {
  "street": "4014 California Ave",
  "city": "Norco",
  "county": "Riverside",
  "state": "CA",
  "zip": "92860"
 },
 "phone": "(951) 268-6040",
 "coords": [
  33.939945,
  -117.52809
 ],
 "capacity": 15,
 "status": "Licensed",
 "licensee": "CREST VILLA LLC",
 "administrator": "Lori Matsushita",
 "licensed_since": "4/26/2019",
 "last_visit": "4/21/2026",
 "visits_total": 21,
 "citations": {
  "type_a": 0,
  "type_b": 5,
  "basis": "complaint investigations"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": 12,
   "type_a": 0,
   "type_b": 5
  },
  "inspection": {
   "visits": 4,
   "type_a": 0,
   "type_b": 0
  },
  "other": {
   "visits": 5,
   "type_a": 4,
   "type_b": 10
  }
 },
 "allegations": {
  "substantiated": 6,
  "inconclusive": 0,
  "unsubstantiated": 9,
  "unfounded": 0,
  "investigated": 15
 },
 "capabilities": {
  "bedridden": 5,
  "hospice_waiver": 5,
  "min_age": 60
 },
 "capabilities_raw": "AGE RANGE 60 AND OVER.  15 AMBULATORY OF WHICH, 5 MAY BE              NON-AMBULATORY AND 5 MAY BE BEDRIDDEN.  HOSPICE WAIVER FOR 5.",
 "reports_on_file": 18,
 "reports": [
  {
   "date": "07/27/2026",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 16
  },
  {
   "date": "04/21/2026",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 15
  },
  {
   "date": "04/21/2026",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 17
  },
  {
   "date": "03/28/2026",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 14
  },
  {
   "date": "12/03/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 13
  },
  {
   "date": "09/03/2025",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 6
  },
  {
   "date": "04/09/2025",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 10
  },
  {
   "date": "04/09/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 12
  },
  {
   "date": "03/26/2025",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 3
  },
  {
   "date": "03/26/2025",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 4
  },
  {
   "date": "03/26/2025",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 5
  },
  {
   "date": "03/26/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 9
  },
  {
   "date": "03/26/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 11
  },
  {
   "date": "02/05/2025",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 2
  },
  {
   "date": "12/05/2024",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 1
  },
  {
   "date": "03/15/2024",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 8
  },
  {
   "date": "06/16/2023",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 0
  },
  {
   "date": "04/20/2022",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 7
  }
 ],
 "source": {
  "name": "California Department of Social Services, Community Care Licensing — facility transparency record",
  "retrieved": "2026-08-20",
  "licence_number": "331880604"
 }
}