{
 "id": "305074",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Holy Cross Health Center",
 "slug": "holy-cross-health-center",
 "path": "/nh/hillsborough/manchester/holy-cross-health-center",
 "address": {
  "street": "357 ISLAND POND ROAD",
  "city": "Manchester",
  "county": "Hillsborough",
  "state": "NH",
  "state_name": "New Hampshire",
  "zip": "03109"
 },
 "phone": "6036283550",
 "coords": [
  42.972081,
  -71.417414
 ],
 "capacity": 40,
 "residents_per_day": 23.8,
 "status": "Medicare and Medicaid",
 "licensee": "Holy Cross Health Center INC",
 "administrator": null,
 "licensed_since": "1996-03-15",
 "last_visit": "2026-02-25",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "Non profit - Church related",
  "chain": null,
  "in_hospital": false,
  "ccrc": false,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 5,
   "health_inspection": 4,
   "staffing": 5,
   "quality": 3
  },
  "cycle1": {
   "date": "2026-02-25",
   "total": 1,
   "standard": 1,
   "complaint": 0
  },
  "fines": {
   "count": 0,
   "dollars": 0,
   "penalties": 0
  },
  "staffing": {
   "nurse_hours_per_resident_day": 4.69926,
   "turnover_pct": 34.3
  },
  "on_record": {
   "immediate_jeopardy": 0,
   "actual_harm": 0,
   "potential_harm": 2,
   "minimal": 0
  },
  "penalties_on_file": {
   "count": 0,
   "dollars": 0
  },
  "owners": [
   {
    "name": "SISTERS OF HOLY CROSS, INC./U.S. REGION",
    "role": "Organization",
    "since": "since 05/11/1995",
    "share": "100%"
   },
   {
    "name": "HOFFLER, ANNE",
    "role": "Individual",
    "since": "since 01/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "LAMARRE, MARIE BLANCHE",
    "role": "Individual",
    "since": "since 01/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MARTIN, THERESE",
    "role": "Individual",
    "since": "since 01/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MURPHY, KELLY",
    "role": "Individual",
    "since": "since 01/01/2017",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "COULOMBE, KELLI",
    "role": "Individual",
    "since": "since 02/22/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "DINARDO, SUSAN",
    "role": "Individual",
    "since": "since 11/19/2013",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "EAFRATI, JODY",
    "role": "Individual",
    "since": "since 01/05/2004",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "FARRA, RAPHAEL",
    "role": "Individual",
    "since": "since 03/01/2018",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "FRASER, STEPHANIE",
    "role": "Individual",
    "since": "since 02/26/2014",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ISHAK, VICTOR",
    "role": "Individual",
    "since": "since 12/01/2008",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "OLIVEIRA, JESSICA",
    "role": "Individual",
    "since": "since 07/15/2022",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2026-02-25",
   "tag": "0812",
   "sev": "F",
   "complaint": false
  },
  {
   "date": "2025-01-03",
   "tag": "0868",
   "sev": "D",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "305074"
 }
}