{
 "id": "305016",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Havenwood-heritage Heights",
 "slug": "havenwood-heritage-heights",
 "path": "/nh/merrimack/concord/havenwood-heritage-heights",
 "address": {
  "street": "33 CHRISTIAN AVENUE",
  "city": "Concord",
  "county": "Merrimack",
  "state": "NH",
  "state_name": "New Hampshire",
  "zip": "03301"
 },
 "phone": "6032245363",
 "coords": [
  43.219611,
  -71.507982
 ],
 "capacity": 70,
 "residents_per_day": 64.3,
 "status": "Medicare and Medicaid",
 "licensee": "United Church of Christ Retirement Community INC",
 "administrator": null,
 "licensed_since": "1969-07-08",
 "last_visit": "2026-04-22",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "Non profit - Corporation",
  "chain": null,
  "in_hospital": false,
  "ccrc": true,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 2,
   "health_inspection": 2,
   "staffing": 4,
   "quality": 4
  },
  "cycle1": {
   "date": "2026-04-22",
   "total": 2,
   "standard": 2,
   "complaint": 0
  },
  "fines": {
   "count": 0,
   "dollars": 0,
   "penalties": 0
  },
  "staffing": {
   "nurse_hours_per_resident_day": 5.22804,
   "turnover_pct": null
  },
  "on_record": {
   "immediate_jeopardy": 0,
   "actual_harm": 0,
   "potential_harm": 6,
   "minimal": 1
  },
  "penalties_on_file": {
   "count": 0,
   "dollars": 0
  },
  "owners": [
   {
    "name": "CITIZENS BANK NA",
    "role": "Organization",
    "since": "since 11/01/2013",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "CITIZENS FUNDING CORPORATION",
    "role": "Organization",
    "since": "since 08/25/2016",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "NEW HAMPSHIRE HEALTH AND EDUCATION FACILITIES AUTHORITY",
    "role": "Organization",
    "since": "since 11/01/2013",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "WEAVER, SUZANNE",
    "role": "Individual",
    "since": "since 07/17/2019",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "GILL, DAVID",
    "role": "Individual",
    "since": "since 04/15/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "HATFIELD, DOUGLAS",
    "role": "Individual",
    "since": "since 04/30/2016",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "RANKIN, GORDON",
    "role": "Individual",
    "since": "since 10/15/2018",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SKABO, SEAN",
    "role": "Individual",
    "since": "since 09/15/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SLEPIAN, BETH",
    "role": "Individual",
    "since": "since 09/16/2017",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SNOW WADE, LISA",
    "role": "Individual",
    "since": "since 04/06/2017",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SPARKS, ANNA MARIE",
    "role": "Individual",
    "since": "since 04/15/2012",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "UDALOY, JOHN",
    "role": "Individual",
    "since": "since 04/15/2015",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2026-04-22",
   "tag": "0851",
   "sev": "F",
   "complaint": false
  },
  {
   "date": "2026-04-22",
   "tag": "0880",
   "sev": "F",
   "complaint": false
  },
  {
   "date": "2025-03-13",
   "tag": "0883",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-03-13",
   "tag": "0758",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-22",
   "tag": "0880",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-02-22",
   "tag": "0761",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-22",
   "tag": "0637",
   "sev": "B",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "305016"
 }
}