{
 "id": "265400",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Brooke Haven Healthcare",
 "slug": "brooke-haven-healthcare",
 "path": "/mo/howell/west-plains/brooke-haven-healthcare",
 "address": {
  "street": "1410 NORTH KENTUCKY AVENUE",
  "city": "West Plains",
  "county": "Howell",
  "state": "MO",
  "state_name": "Missouri",
  "zip": "65775"
 },
 "phone": "4172567975",
 "coords": [
  36.740988,
  -91.875449
 ],
 "capacity": 120,
 "residents_per_day": 61.1,
 "status": "Medicare and Medicaid",
 "licensee": "Willow Health Care INC",
 "administrator": null,
 "licensed_since": "1989-10-02",
 "last_visit": "2026-03-03",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "Non profit - Corporation",
  "chain": null,
  "in_hospital": false,
  "ccrc": false,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 4,
   "health_inspection": 4,
   "staffing": 3,
   "quality": 4
  },
  "cycle1": {
   "date": "2026-03-03",
   "total": 7,
   "standard": 7,
   "complaint": 0
  },
  "fines": {
   "count": 1,
   "dollars": 10033,
   "penalties": 1
  },
  "staffing": {
   "nurse_hours_per_resident_day": 3.88578,
   "turnover_pct": 50
  },
  "on_record": {
   "immediate_jeopardy": 0,
   "actual_harm": 1,
   "potential_harm": 28,
   "minimal": 0
  },
  "penalties_on_file": {
   "count": 1,
   "dollars": 10033
  },
  "owners": [
   {
    "name": "WILLOW HEALTH CARE INC",
    "role": "Organization",
    "since": "since 11/01/2003",
    "share": "100%"
   },
   {
    "name": "ALTER, SHIRLEY",
    "role": "Individual",
    "since": "since 07/02/2019",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "CLARK, SHEILA",
    "role": "Individual",
    "since": "since 12/01/2010",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MILLER, SHERRY",
    "role": "Individual",
    "since": "since 09/01/2009",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "WILLIAMSON, JACKIE",
    "role": "Individual",
    "since": "since 10/14/2009",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ALTER, SHIRLEY",
    "role": "Individual",
    "since": "since 07/02/2019",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "AUALA, ELQUIN",
    "role": "Individual",
    "since": "since 05/11/2004",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "OGDEN, JAMES",
    "role": "Individual",
    "since": "since 05/11/2004",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MILLER, SHERRY",
    "role": "Individual",
    "since": "since 09/01/2009",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "WILLOW HEALTH CARE INC",
    "role": "Organization",
    "since": "since 11/01/2003",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2026-03-03",
   "tag": "0550",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2026-03-03",
   "tag": "0569",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2026-03-03",
   "tag": "0645",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2026-03-03",
   "tag": "0686",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2026-03-03",
   "tag": "0695",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2026-03-03",
   "tag": "0759",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2026-03-03",
   "tag": "0880",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0689",
   "sev": "G",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0812",
   "sev": "F",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0570",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0658",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0661",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0690",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0695",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0699",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0732",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0755",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0758",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0761",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-12-06",
   "tag": "0814",
   "sev": "D",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "265400"
 }
}