{
 "id": "225304",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Charlene Manor Extended Care Facility",
 "slug": "charlene-manor-extended-care-facility",
 "path": "/ma/franklin/greenfield/charlene-manor-extended-care-facility",
 "address": {
  "street": "130 COLRAIN ROAD",
  "city": "Greenfield",
  "county": "Franklin",
  "state": "MA",
  "state_name": "Massachusetts",
  "zip": "01301"
 },
 "phone": "4137743724",
 "coords": [
  42.591819,
  -72.620236
 ],
 "capacity": 123,
 "residents_per_day": 115.4,
 "status": "Medicare and Medicaid",
 "licensee": "Greenfield Management Systems INC",
 "administrator": null,
 "licensed_since": "1988-11-22",
 "last_visit": "2026-02-26",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "Non profit - Corporation",
  "chain": "INTEGRITUS HEALTHCARE",
  "in_hospital": false,
  "ccrc": false,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 2,
   "health_inspection": 2,
   "staffing": 3,
   "quality": 3
  },
  "cycle1": {
   "date": "2026-02-26",
   "total": 1,
   "standard": 1,
   "complaint": 0
  },
  "fines": {
   "count": 3,
   "dollars": 99366,
   "penalties": 3
  },
  "staffing": {
   "nurse_hours_per_resident_day": 3.74957,
   "turnover_pct": 50.7
  },
  "on_record": {
   "immediate_jeopardy": 0,
   "actual_harm": 2,
   "potential_harm": 41,
   "minimal": 4
  },
  "penalties_on_file": {
   "count": 3,
   "dollars": 99366
  },
  "owners": [
   {
    "name": "CEC MANAGEMENT SYSTEMS INC",
    "role": "Organization",
    "since": "since 12/30/2022",
    "share": "100%"
   },
   {
    "name": "INTEGRITUS HEALTHCARE INC",
    "role": "Organization",
    "since": "since 12/30/2022",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC",
    "role": "Organization",
    "since": "since 02/01/2022",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "BRAGDON, TRICIA",
    "role": "Individual",
    "since": "since 01/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "JONES, WILLIAM",
    "role": "Individual",
    "since": "since 12/30/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "RESNEVIC, KATHRYN",
    "role": "Individual",
    "since": "since 01/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "GINGRAS, MARCIE JO",
    "role": "Individual",
    "since": "since 02/01/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "JONES, WILLIAM",
    "role": "Individual",
    "since": "since 12/30/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "CEC MANAGEMENT SYSTEMS INC",
    "role": "Organization",
    "since": "since 02/01/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC",
    "role": "Organization",
    "since": "since 02/01/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "GINGRAS, MARCIE JO",
    "role": "Individual",
    "since": "since 02/01/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "JONES, WILLIAM",
    "role": "Individual",
    "since": "since 12/30/2022",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2026-02-26",
   "tag": "0688",
   "sev": "G",
   "complaint": false
  },
  {
   "date": "2025-05-06",
   "tag": "0656",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-03-12",
   "tag": "0842",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-11-06",
   "tag": "0686",
   "sev": "G",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0558",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0725",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0812",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0550",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0580",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0582",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0604",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0622",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0655",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0657",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0677",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0684",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0687",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0689",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0690",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-06",
   "tag": "0692",
   "sev": "D",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "225304"
 }
}