{
 "id": "215235",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Willow Brooke CT Skilled Care CTR at Heron Point",
 "slug": "willow-brooke-ct-skilled-care-ctr-at-heron-point",
 "path": "/md/kent/chestertown/willow-brooke-ct-skilled-care-ctr-at-heron-point",
 "address": {
  "street": "501 CAMPUS AVENUE",
  "city": "Chestertown",
  "county": "Kent",
  "state": "MD",
  "state_name": "Maryland",
  "zip": "21620"
 },
 "phone": "4107787300",
 "coords": [
  39.218207,
  -76.05847
 ],
 "capacity": 38,
 "residents_per_day": 1.9,
 "status": "Medicare and Medicaid",
 "licensee": "Acts Communities of Maryland, INC.",
 "administrator": null,
 "licensed_since": "1991-11-07",
 "last_visit": "2025-12-11",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "Non profit - Corporation",
  "chain": "ACTS RETIREMENT-LIFE COMMUNITIES",
  "in_hospital": false,
  "ccrc": true,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 5,
   "health_inspection": 5,
   "staffing": 5,
   "quality": null
  },
  "cycle1": {
   "date": "2025-12-11",
   "total": 1,
   "standard": 1,
   "complaint": 0
  },
  "fines": {
   "count": 1,
   "dollars": 15440,
   "penalties": 1
  },
  "staffing": {
   "nurse_hours_per_resident_day": 4.74709,
   "turnover_pct": null
  },
  "on_record": {
   "immediate_jeopardy": 1,
   "actual_harm": 0,
   "potential_harm": 25,
   "minimal": 0
  },
  "penalties_on_file": {
   "count": 1,
   "dollars": 15440
  },
  "owners": [
   {
    "name": "ACTS ACQUISITION AND DEVELOPMENT COMPANY LLC",
    "role": "Organization",
    "since": "since 12/31/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ACTS ALLIANCE MANAGEMENT LLC",
    "role": "Organization",
    "since": "since 12/31/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ACTS LEGACY FOUNDATION, INC.",
    "role": "Organization",
    "since": "since 12/31/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ACTS RETIREMENT SERVICES, INC",
    "role": "Organization",
    "since": "since 12/31/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ACTS SIGNATURE COMMUNITY SERVICES INC",
    "role": "Organization",
    "since": "since 12/31/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BONITA SPRINGS RETIREMENT VILLAGE INC",
    "role": "Organization",
    "since": "since 11/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MEASE LIFE INC",
    "role": "Organization",
    "since": "since 10/01/2023",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "CHRISTIANSEN, KAREN",
    "role": "Individual",
    "since": "since 12/31/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "DETWEILER, HAROLD",
    "role": "Individual",
    "since": "since 12/31/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "FORREST, ANNE",
    "role": "Individual",
    "since": "since 12/31/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "GRANT, GERALD",
    "role": "Individual",
    "since": "since 12/31/2022",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "KELLY, MICHAEL",
    "role": "Individual",
    "since": "since 12/31/2022",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2025-12-11",
   "tag": "0812",
   "sev": "F",
   "complaint": false
  },
  {
   "date": "2024-02-23",
   "tag": "0726",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-02-23",
   "tag": "0625",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-23",
   "tag": "0758",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-23",
   "tag": "0759",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-23",
   "tag": "0761",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-02-23",
   "tag": "0689",
   "sev": "J",
   "complaint": true
  },
  {
   "date": "2024-02-23",
   "tag": "0609",
   "sev": "E",
   "complaint": true
  },
  {
   "date": "2024-02-23",
   "tag": "0610",
   "sev": "E",
   "complaint": true
  },
  {
   "date": "2024-02-23",
   "tag": "0656",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-02-23",
   "tag": "0740",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2019-04-09",
   "tag": "0636",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2019-04-09",
   "tag": "0638",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2019-04-09",
   "tag": "0645",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2019-04-09",
   "tag": "0689",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2019-04-09",
   "tag": "0745",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2019-04-09",
   "tag": "0758",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2019-04-09",
   "tag": "0551",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2019-04-09",
   "tag": "0561",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2019-04-09",
   "tag": "0580",
   "sev": "D",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "215235"
 }
}