{
 "id": "197607361",
 "kind": "rcfe",
 "kind_label": "Residential care home for the elderly",
 "name": "Royal Palms",
 "slug": "royal-palms",
 "path": "/ca/los-angeles/chatsworth/royal-palms",
 "address": {
  "street": "20548 Germain Street",
  "city": "Chatsworth",
  "county": "Los Angeles",
  "state": "CA",
  "zip": "91311"
 },
 "phone": "(818) 772-7153",
 "coords": [
  34.26178,
  -118.58129
 ],
 "capacity": 6,
 "status": "Licensed",
 "licensee": "JJ PALMS, INC.",
 "administrator": "Natalie Mallon",
 "licensed_since": "5/8/2008",
 "last_visit": "6/30/2026",
 "visits_total": 13,
 "citations": {
  "type_a": 2,
  "type_b": 0,
  "basis": "complaint investigations"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": 9,
   "type_a": 2,
   "type_b": 0
  },
  "inspection": {
   "visits": 3,
   "type_a": 0,
   "type_b": 0
  },
  "other": {
   "visits": 1,
   "type_a": 3,
   "type_b": 0
  }
 },
 "allegations": {
  "substantiated": 2,
  "inconclusive": 0,
  "unsubstantiated": 13,
  "unfounded": 0,
  "investigated": 15
 },
 "capabilities": {
  "hospice_waiver": true
 },
 "capabilities_raw": "FACILITY IS LICENSED TO SERVE SIX NON-AMBULATORY RESIDENTS AGE 60 AND ABOVE. 24-HOUR AWAKE STAFFING.  HOSPICE WAIVER APPROVED FOR ONE       RESIDENT.  ALL ROOMS CLEARED FOR NONAMBULATORY ONLY PER 2008 CBC.",
 "reports_on_file": 12,
 "reports": [
  {
   "date": "06/30/2026",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 11
  },
  {
   "date": "06/03/2026",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 8
  },
  {
   "date": "06/03/2026",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 9
  },
  {
   "date": "06/03/2026",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 10
  },
  {
   "date": "05/15/2025",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 7
  },
  {
   "date": "05/17/2024",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 6
  },
  {
   "date": "01/05/2024",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 4
  },
  {
   "date": "09/29/2023",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 3
  },
  {
   "date": "08/30/2023",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 2
  },
  {
   "date": "05/23/2023",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 1
  },
  {
   "date": "10/19/2022",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 0
  },
  {
   "date": "04/05/2022",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 5
  }
 ],
 "source": {
  "name": "California Department of Social Services, Community Care Licensing — facility transparency record",
  "retrieved": "2026-08-20",
  "licence_number": "197607361"
 }
}