{
 "id": "085013",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Complete Care at Hillside LLC",
 "slug": "complete-care-at-hillside-llc",
 "path": "/de/new-castle/wilmington/complete-care-at-hillside-llc",
 "address": {
  "street": "810 SOUTH BROOM STREET",
  "city": "Wilmington",
  "county": "New Castle",
  "state": "DE",
  "state_name": "Delaware",
  "zip": "19805"
 },
 "phone": "3026521181",
 "coords": [
  39.738504,
  -75.571022
 ],
 "capacity": 106,
 "residents_per_day": 95,
 "status": "Medicare and Medicaid",
 "licensee": "Complete Care at Hillside LLC",
 "administrator": null,
 "licensed_since": "1970-11-14",
 "last_visit": "2025-02-06",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "For profit - Limited Liability company",
  "chain": "COMPLETE CARE",
  "in_hospital": false,
  "ccrc": false,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 4,
   "health_inspection": 3,
   "staffing": 3,
   "quality": 5
  },
  "cycle1": {
   "date": "2025-02-06",
   "total": 20,
   "standard": 16,
   "complaint": 4
  },
  "fines": {
   "count": 0,
   "dollars": 0,
   "penalties": 0
  },
  "staffing": {
   "nurse_hours_per_resident_day": 4.13974,
   "turnover_pct": 45.1
  },
  "on_record": {
   "immediate_jeopardy": 0,
   "actual_harm": 0,
   "potential_harm": 33,
   "minimal": 2
  },
  "penalties_on_file": {
   "count": 0,
   "dollars": 0
  },
  "owners": [
   {
    "name": "PC DE OPCOS LLC",
    "role": "Organization",
    "since": "since 06/01/2021",
    "share": "100%"
   },
   {
    "name": "PC WTA OPCO HOLDCO LLC",
    "role": "Organization",
    "since": "since 06/01/2021",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "SMS 2021 TRUST",
    "role": "Organization",
    "since": "since 06/01/2021",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "WELLTOWER INC",
    "role": "Organization",
    "since": "since 06/01/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "STEIN, SHALOM",
    "role": "Individual",
    "since": "since 06/01/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "STEIN, SHALOM",
    "role": "Individual",
    "since": "since 06/01/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BAICH-PIETLOCK, DEBRA",
    "role": "Individual",
    "since": "since 06/01/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "COX, VICKIE",
    "role": "Individual",
    "since": "since 06/01/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "GRAZIANO, RUTH",
    "role": "Individual",
    "since": "since 06/01/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MANSFIELD, MELISSA",
    "role": "Individual",
    "since": "since 06/01/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MCGHEE, KAREN",
    "role": "Individual",
    "since": "since 06/01/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "SILVERBERG, NISANEL",
    "role": "Individual",
    "since": "since 06/01/2021",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2026-01-30",
   "tag": "0584",
   "sev": "E",
   "complaint": true
  },
  {
   "date": "2026-01-30",
   "tag": "0550",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2026-01-30",
   "tag": "0658",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2026-01-30",
   "tag": "0677",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-02-06",
   "tag": "0880",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0554",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0558",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0610",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0656",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0677",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0686",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0690",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0695",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0700",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0758",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0760",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0761",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0883",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0919",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-02-06",
   "tag": "0680",
   "sev": "C",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "085013"
 }
}