{
 "id": "075314",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Touchpoints at Manchester",
 "slug": "touchpoints-at-manchester",
 "path": "/ct/capitol-planning-region/manchester/touchpoints-at-manchester",
 "address": {
  "street": "333 BIDWELL ST",
  "city": "Manchester",
  "county": "Capitol Planning Region",
  "state": "CT",
  "state_name": "Connecticut",
  "zip": "06040"
 },
 "phone": "8605333086",
 "coords": [
  41.75969,
  -72.546179
 ],
 "capacity": 127,
 "residents_per_day": 118.7,
 "status": "Medicare and Medicaid",
 "licensee": "Bidwell Care Center, LLC",
 "administrator": null,
 "licensed_since": "1988-01-01",
 "last_visit": "2025-08-13",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "For profit - Corporation",
  "chain": "ICARE HEALTH NETWORK",
  "in_hospital": false,
  "ccrc": false,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 4,
   "health_inspection": 4,
   "staffing": 3,
   "quality": 4
  },
  "cycle1": {
   "date": "2025-08-13",
   "total": 4,
   "standard": 3,
   "complaint": 1
  },
  "fines": {
   "count": 0,
   "dollars": 0,
   "penalties": 0
  },
  "staffing": {
   "nurse_hours_per_resident_day": 2.94839,
   "turnover_pct": 20.7
  },
  "on_record": {
   "immediate_jeopardy": 0,
   "actual_harm": 0,
   "potential_harm": 28,
   "minimal": 1
  },
  "penalties_on_file": {
   "count": 0,
   "dollars": 0
  },
  "owners": [
   {
    "name": "BIDWELL CARE CENTER, LLC",
    "role": "Organization",
    "since": "since 12/01/2003",
    "share": "100%"
   },
   {
    "name": "APEX ADVISORS",
    "role": "Organization",
    "since": "since 12/01/2003",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "EXECUTIVE ADVISORS, LLC",
    "role": "Organization",
    "since": "since 12/01/2003",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "PLAZA INVESTMENT TRUST",
    "role": "Organization",
    "since": "since 12/01/2003",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "NEAGLE, PATRICK",
    "role": "Individual",
    "since": "since 01/18/2019",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "WRIGHT, CHRISTOPHER",
    "role": "Individual",
    "since": "since 12/01/2003",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BIDWELL CARE CENTER, LLC",
    "role": "Organization",
    "since": "since 12/01/2003",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2025-09-02",
   "tag": "0842",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-08-13",
   "tag": "0755",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-08-13",
   "tag": "0812",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-08-13",
   "tag": "0610",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-08-13",
   "tag": "0842",
   "sev": "B",
   "complaint": false
  },
  {
   "date": "2025-06-20",
   "tag": "0580",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-02-28",
   "tag": "0580",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-02-28",
   "tag": "0657",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2025-02-28",
   "tag": "0684",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2023-07-25",
   "tag": "0550",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2023-07-25",
   "tag": "0656",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2023-07-25",
   "tag": "0565",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2023-07-25",
   "tag": "0584",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2023-07-25",
   "tag": "0658",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2023-07-25",
   "tag": "0684",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2023-07-25",
   "tag": "0686",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2023-07-25",
   "tag": "0694",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2023-07-25",
   "tag": "0695",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2023-07-25",
   "tag": "0698",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2023-07-25",
   "tag": "0730",
   "sev": "D",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "075314"
 }
}