{
 "id": "055210",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "The Terraces at Los Altos Health Facility",
 "slug": "the-terraces-at-los-altos-health-facility",
 "path": "/ca/santa-clara/los-altos/the-terraces-at-los-altos-health-facility",
 "address": {
  "street": "373 PINE LANE",
  "city": "Los Altos",
  "county": "Santa Clara",
  "state": "CA",
  "state_name": "California",
  "zip": "94022"
 },
 "phone": "6509488291",
 "coords": [
  37.392275,
  -122.122714
 ],
 "capacity": 30,
 "residents_per_day": 28.5,
 "status": "Medicare",
 "licensee": "Humangood Norcal",
 "administrator": null,
 "licensed_since": "1967-01-01",
 "last_visit": "2025-08-01",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "Non profit - Corporation",
  "chain": "HUMANGOOD",
  "in_hospital": false,
  "ccrc": true,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 4,
   "health_inspection": 3,
   "staffing": 5,
   "quality": 4
  },
  "cycle1": {
   "date": "2025-08-01",
   "total": 11,
   "standard": 11,
   "complaint": 0
  },
  "fines": {
   "count": 0,
   "dollars": 0,
   "penalties": 0
  },
  "staffing": {
   "nurse_hours_per_resident_day": 5.45452,
   "turnover_pct": 47.1
  },
  "on_record": {
   "immediate_jeopardy": 0,
   "actual_harm": 0,
   "potential_harm": 38,
   "minimal": 0
  },
  "penalties_on_file": {
   "count": 0,
   "dollars": 0
  },
  "owners": [
   {
    "name": "HUMANGOOD NORCAL",
    "role": "Organization",
    "since": "since 01/01/1967",
    "share": "100%"
   },
   {
    "name": "U.S. BANK",
    "role": "Organization",
    "since": "since 04/01/2018",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BAKER, JUDITH",
    "role": "Individual",
    "since": "since 04/25/2012",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BATTISON, WILLIAM",
    "role": "Individual",
    "since": "since 02/03/2011",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BROWN, HERMAN",
    "role": "Individual",
    "since": "since 05/01/2016",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "CHRISTOPHERSON, JOANNE",
    "role": "Individual",
    "since": "since 03/20/2025",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "FELLER, IRENE",
    "role": "Individual",
    "since": "since 01/26/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "GRIFFITH, ALAN",
    "role": "Individual",
    "since": "since 06/30/2019",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "HOLMES, MICHELLE",
    "role": "Individual",
    "since": "since 05/01/2016",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "KELLEY, ALBERT",
    "role": "Individual",
    "since": "since 04/21/2008",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ROTH, SHARON",
    "role": "Individual",
    "since": "since 12/08/2018",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BROWN, HERMAN",
    "role": "Individual",
    "since": "since 05/01/2016",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2025-08-01",
   "tag": "0812",
   "sev": "F",
   "complaint": false
  },
  {
   "date": "2025-08-01",
   "tag": "0640",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-08-01",
   "tag": "0880",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2025-08-01",
   "tag": "0605",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-08-01",
   "tag": "0628",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-08-01",
   "tag": "0655",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-08-01",
   "tag": "0656",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-08-01",
   "tag": "0757",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-08-01",
   "tag": "0759",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-08-01",
   "tag": "0761",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-08-01",
   "tag": "0842",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-11-20",
   "tag": "0657",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-09-25",
   "tag": "0684",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-05-21",
   "tag": "0684",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-04-09",
   "tag": "0700",
   "sev": "F",
   "complaint": true
  },
  {
   "date": "2024-04-09",
   "tag": "0812",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-04-09",
   "tag": "0609",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-04-09",
   "tag": "0658",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-04-09",
   "tag": "0686",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-04-09",
   "tag": "0755",
   "sev": "D",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "055210"
 }
}